Every Dress from our collection is personally handmade in our atelier by our very talented production team in Eastern Europe. In order to maintain our high-quality standards, we control every process in the production of your dress.
HOW TO ORDER
Simply add your Stunning dress to the cart and follow the prompts to order and make a payment. Once you place the order we will get InTouch with you via email. It will take up to 4 weeks from order until you receive your dress.
Custom made order or replica dresses
We love listening to our brides, getting to know you, your inspiration and we are very committed to make this dream dress for you. For custom made orders please send us an email to email@example.com and our stylist will get in touch with you. If you already know what you want or have some inspiring designs in mind please add photos to your email. Our stylist will consult you and help you with decision making process. Custom made orders may take a little longer than our standard dresses, we allow 4-6 weeks from order to delivery. This purely based on fabric availability. Fabric matching process is the most important and our stylist will give few options. Once decision is made you will need to process 50% deposit prior to production. Please note that production starts as soon as first deposit is made. When dress is made we will send you an email and discuss delivery options , once delivery agreed you will need to make final payment 50%.
BOOK AN APPOINTMENT
If you are in Australia, please visit our Bridal Studio in Brisbane (Bardon) and talk to our stylist. If you are overseas we can communicate via email, skype or facetime.
Delivery cost and time (we deliver worldwide);
Australia wide: We Deliver for free within Australia, once your dress is shipped you will receive tracking number. Signature required upon delivery. For queries or special requests please email us.
International: $30-$100 with tracking and express courier. We use UPS for International deliveries, they are incredibly quick and reliable. You will be provided with a tracking number. This can take between 7-10 business days depending on location, and signature will be required upon delivery.
Orders shipped internationally will incur duties and taxes. Duties and taxes are determined by the customs agency within the destination country. Assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the destination country. It is illegal to not declare the contents of your parcel. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office. For any further questions regarding deliveries and timeframes, please email us at firstname.lastname@example.org
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